top of page
Homepage banner STEM Zone Drouin Gippsland Victoria incursions parties holiday program

STEM Zone Cookie Policy

STEM Zone Pty Ltd (STEM Zone) collects data about your browsing activity on our website. By using our site, you acknowledge our use and sharing of cookies and similar technologies for analytics and targeted content/ads. Continued use implies your consent.


This Cookie Statement explains when and why STEM Zone, its subsidiaries, and affiliates use cookies on our websites, applications, advertisements, and related network services. Using any STEM Zone services signifies your agreement to our cookie usage as described.


What are Cookies?

Cookies are small text files stored on your computer via your web browser. They enable servers hosting website content to recognise visitors and remember their activity.

Cookies can be temporary (lasting only for your visit) or persistent (allowing server recognition across multiple visits). Cookies are stored separately for each browser, and those from one browser won't usually be accessible to other browsers on the same device.


Why do we use Cookies?

Cookies distinguish you from other users, enhancing your browsing experience and allowing us to improve our website. They help us remember your device, eliminating the need to repeatedly enter information during a task. They also recognize when you log in, saving you from re-entering credentials on every page. Additionally, they measure website usage to optimize user experience and ensure adequate capacity for smooth performance.


Some cookies contain personal information, like when you click "remember me" during login, storing your username or unique identifier.

Most cookies don't collect personally identifiable information. They gather general data like how users arrive at and use our websites or their general location.


What Cookies do we use?

  • Strictly necessary cookies: These are essential for website operation. Without them, parts of our website wouldn't function. They include login cookies and shopping cart cookies.

  • Functional cookies: These recognize your device on return visits, enabling us to remember your preferences and personalize your experience.

  • Analytical performance cookies: These track visitor numbers and their website movements, helping us improve website functionality by ensuring users find what they need easily.

  • Tracking cookies: These record your website visit, the pages you viewed, and the links you followed. We use this information to personalize your website experience and the advertisements displayed on it. We may also share this information with third parties for this purpose.

Our Third-Party Data Processors:

We use several third parties to process personal data on our behalf. Each has been carefully selected and complies with the EU-U.S. Privacy Shield.


Do others use Cookies on our website?

Third parties (e.g., advertising networks and external service providers) may also use cookies on our website. For instance, advertisers might use a profile built on your previous visits to other sites to present you with more relevant ads during your visit to our website.


We have no control over third-party cookies.


These cookies are likely to be analytical/performance or tracking cookies.

Third-party cookies cannot identify you personally; they're solely for statistical analysis, like providing you with more relevant ads.


The Australian Digital Advertising Alliance website educates consumers about these types of cookies, including FAQs, how the technology works, and opting out options. If you're in the EU, visit the European Interactive Digital Advertising Alliance website ( .If you're in the US, visit the Digital Advertising Alliance website (


Opting out of third-party advertising cookies means you may still see ads on our website, but they will not be tailored to you.


Your Privacy Matters:  At STEM Zone, we take your privacy seriously. While we don't use cookies to collect personal information, you have options for managing how they work on our website.


Taking Control:  Most web browsers offer settings to control or block cookies entirely.  You can find detailed instructions in your browser's "Help" section.


Important Note:  Completely blocking cookies, including essential ones, may prevent you from accessing certain features or functionalities on our website.


Data Breach Notification:  In the unlikely event of a data breach involving our website's database or those of our third-party processors, we will report the incident to relevant authorities within 72 hours if it involves the theft of identifiable personal data.

STEM Zone Privacy Policy

STEM Zone Pty Ltd (STEM Zone) collects data about your browsing activity on our website. By using our site, you acknowledge our use and sharing of cookies and similar technologies for analytics and targeted content/ads. Continued use implies your consent.

STEM Zone is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.


We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at


What is Personal Information and why do we collect it?


Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone, and facsimile numbers. This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.


We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.


Sensitive Information


Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained

  • For a secondary purpose that is directly related to the primary purpose

  • With your consent; or where required or authorised by law.


Third Parties


Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties (eg. Tutors, schools, teachers). In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.


Disclosure of Personal Information


Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and

  • Where required or authorised by law.


Security of Personal Information


Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information


You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

STEM Zone will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information


It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.


Our Website and Online Platforms


We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our website complies with security codes:


Policy Updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Privacy Policy Complaints and Enquiries


This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. If you have any requests or concerns about any information contained within our Privacy Notice, email or write to:



2/81 Main South Road, Drouin VIC 3818

bottom of page